Digital Delivery Manager – PMO

Role Overview

• End-to-End Project Leadership: Lead end-to-end planning, execution, and closure of complex digital and policy projects from inception through delivery.
• PMO Governance: Establish and enforce PMO governance, delivery standards, and reporting frameworks across all projects to ensure consistency and quality.
• Cross-Functional Coordination: Coordinate and drive cross-functional delivery teams including product, data science, data engineering, AI and BI development to achieve project objectives.
• Stakeholder Interface: Act as the primary interface between business stakeholders, executive leadership, and technical teams to ensure alignment and transparency.
• Product Delivery Oversight: Govern the design, development, validation, and deployment of digital products to ensure they meet quality standards and business requirements.
• Analytics & Reporting: Ensure effective visualization and consumption of insights through Live Jira dashboards and related analytics platforms for real-time project visibility.
• Toolset Management: Manage project delivery using Jira, Confluence and Azure-based toolsets, ensuring transparency, traceability, and control across all initiatives.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks, issues, and dependencies to keep projects on track.
• Scope & Schedule Control: Monitor and control scope, schedule, and benefits realization across concurrent initiatives to ensure successful outcomes.
• Quality Assurance: Ensure quality and consistency of deliverables through formal reviews and adherence to Whiteshield standards.
• Executive Reporting: Provide clear, concise, and regular status reporting to senior stakeholders and steering committees.
• Resource Optimization: Optimize resource planning, capacity management, and prioritization across multiple workstreams to maximize efficiency.

Requirements

• Exceptional analytical, critical thinking, and problem-solving skills.
• Multiple years of experience in project/program management and PMO leadership, preferably in a dynamic, high-growth and highly innovative environment.
• Proven successful experience in delivering complex digital products and technology initiatives from scratch.
• Proficiency with relevant tooling (such as Jira, Confluence, Azure DevOps, and analytics platforms).
• Professional certifications such as PMP, PMI-ACP, PRINCE2, or Agile certifications (Scrum Master, SAFe, etc.).
• Strong understanding of Agile, Scrum, and hybrid delivery methodologies with experience adapting frameworks to organizational needs.
• Experience with data-driven decision making and building dashboards/reporting frameworks for executive visibility.
• Strong organizational and project management skills, with the ability to multitask and resilience to meet deadlines and manage stressful situations.
• Excellent communication, presentation, and interpersonal skills and experience with stakeholder management at all levels.

Tech Stack

• Azure
• PMP

Benefits

Inclusive by Design At Whiteshield, we champion equal opportunities

• not just in principle, but in practice. We believe the best ideas grow in spaces where every voice is respected, and every background adds value. Our inclusive culture empowers all team members to bring their whole selves to work, knowing their perspectives are welcomed and their contributions matter.

Celebrate the Climb We don't just notice high performance

• we reward it. Whether it's through career advancement or peer recognition, we celebrate those who push boundaries and raise the bar. Your growth is our priority.

Flexible, Human-Centered Work We understand that ambition and wellbeing go hand in hand. That's why we offer flexible working models and a culture that values balance, autonomy, and trust. Whether you're recharging or reaching new heights, we want you to thrive

• both inside and outside the office.

Impact with Purpose At Whiteshield, your work drives real change. From shaping national labour strategies to advising global climate policy, we work on challenges that matter. For professionals who want their career to stand for something, this is your platform to make it count.

Global Mindset Join an international network of economists, data scientists, policy advisors, and strategists

• all collaborating across borders with a shared mission. Expect sharp minds, open conversations, and a genuine team spirit.