System Administrator – Intermediate

Role Overview

• Install, configure, maintain, patch, monitor, troubleshoot, and support Army-approved server operating systems, Windows services, enterprise applications, and related infrastructure.
• Support Active Directory and core enterprise services, including user and computer accounts, security groups, permissions, Group Policy, DNS, DHCP, SMTP, file shares, certificate services, and related account/service request processes.
• Configure, maintain, and troubleshoot virtual, storage, and backup environments, including virtual servers, hosts, clusters, VDI components, NAS/SAN resources, file permissions, replication, recovery, disaster recovery, and continuity support.
• Support SCCM and endpoint administration activities, including software packaging, imaging, operating system deployment, patch deployment, third-party software deployment, client health monitoring, inventory, and reporting.
• Support administration and troubleshooting of desktops, laptops, zero clients, specialized software, peripherals, and other endpoint systems as required.
• Apply, document, and remediate STIG requirements; support vulnerability management, IAVA-related activities, scan result review, patching, security updates, POA&Ms, and compliance documentation.
• Provide technical artifacts and documentation supporting ATO, C&A, cybersecurity audits, SOPs, troubleshooting guides, system configurations, architecture diagrams, and accreditation packages.
• Monitor and resolve system administration trouble tickets, coordinate with service providers and technical teams to resolve issues, and support contingency, emergency, exercise, surge, and after-hours requirements.
• Ensure assigned activities comply with applicable DoD, Army, USTRANSCOM, SDDC, information assurance, cybersecurity, and operational requirements.

Requirements

• Must hold an active Secret clearance.
• High School Diploma (Required)
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Cybersecurity, or a related technical discipline preferred.
• Minimum 5 years of experience supporting systems administration, server administration, infrastructure operations, or enterprise IT support within DoD or federal environments.
• Experience administering Windows server environments, Active Directory, Group Policy, permissions, file shares, and enterprise services.
• Experience supporting SCCM administration, software deployment, patch management, operating system deployment, imaging, and compliance reporting.
• Experience supporting virtualized environments, including virtual servers, workstations, hosts, clusters, datastores, resource pools, or virtual desktop infrastructure.
• Experience supporting storage administration, backup and recovery, data replication, disaster recovery, and file storage services.
• Experience implementing DISA STIG requirements, supporting vulnerability remediation, and maintaining compliance documentation.
• Experience troubleshooting hardware, software, endpoint, server, application, and connectivity issues in secure enterprise environments.

Tech Stack

• Cyber Security
• DNS
• SMTP

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements