System Administrator – Intermediate

Role Overview

• Install, configure, maintain, patch, monitor, troubleshoot, and support Army-approved server operating systems, Windows services, enterprise applications, and related infrastructure.
• Support Active Directory and core enterprise services, including user and computer accounts, security groups, permissions, Group Policy, DNS, DHCP, SMTP, file shares, certificate services, and related account/service request processes.
• Configure, maintain, and troubleshoot virtual, storage, and backup environments, including virtual servers, hosts, clusters, VDI components, NAS/SAN resources, file permissions, replication, recovery, disaster recovery, and continuity support.
• Support SCCM and endpoint administration activities, including software packaging, imaging, operating system deployment, patch deployment, third-party software deployment, client health monitoring, inventory, and reporting.
• Support administration and troubleshooting of desktops, laptops, zero clients, specialized software, peripherals, and other endpoint systems as required.
• Apply, document, and remediate STIG requirements; support vulnerability management, IAVA-related activities, scan result review, patching, security updates, POA&Ms, and compliance documentation.
• Provide technical artifacts and documentation supporting ATO, C&A, cybersecurity audits, SOPs, troubleshooting guides, system configurations, architecture diagrams, and accreditation packages.
• Monitor and resolve system administration trouble tickets, coordinate with service providers and technical teams to resolve issues, and support contingency, emergency, exercise, surge, and after-hours requirements.
• Ensure assigned activities comply with applicable DoD, Army, USTRANSCOM, SDDC, information assurance, cybersecurity, and operational requirements.

Requirements

• Minimum 5 years of experience supporting systems administration, server administration, infrastructure operations, or enterprise IT support within DoD or federal environments.
• Experience administering Windows server environments, Active Directory, Group Policy, permissions, file shares, and enterprise services.
• Experience supporting SCCM administration, software deployment, patch management, operating system deployment, imaging, and compliance reporting.
• Experience supporting virtualized environments, including virtual servers, workstations, hosts, clusters, datastores, resource pools, or virtual desktop infrastructure.
• Experience supporting storage administration, backup and recovery, data replication, disaster recovery, and file storage services.
• Experience implementing DISA STIG requirements, supporting vulnerability remediation, and maintaining compliance documentation.
• Experience troubleshooting hardware, software, endpoint, server, application, and connectivity issues in secure enterprise environments.
• Knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, SMTP, file services, certificate services, and enterprise account administration.
• Familiarity with SCCM, software packaging, patch deployment, operating system deployment, client monitoring, and software inventory reporting.
• Knowledge of virtualization platforms, virtual server administration, VDI concepts, host management, datastores, clusters, and resource pools.
• Understanding of storage administration, NAS/SAN concepts, NTFS permissions, CIFS shares, iSCSI LUNs, NFS storage, backup, recovery, and data replication.
• Knowledge of DISA STIGs, vulnerability management, patch management, system hardening, POA&M support, and compliance documentation.
• Familiarity with DoD information assurance requirements, ATO support, cybersecurity documentation, and secure system administration practices.
• Ability to use scripting or automation tools, such as PowerShell, batch scripts, or comparable approved scripting languages, to support routine administration tasks.
• Must hold applicable DoD 8140 / IAT Level II certification as required for the position.
• Must meet applicable PWS IA baseline and computing environment certification requirements.

Tech Stack

• Cyber Security
• DNS
• NFS
• SMTP

Benefits

• Must hold an active Secret clearance
• Must be eligible to obtain and maintain required Common Access Card (CAC), facility access, system access, and Government network access