Process vendor invoices accurately and timely within AP and procurement systems, ensuring invoices are properly supported, coded, approved, and routed correctly for processing
Review invoice submissions for key details including vendor information, invoice dates, coding, PO linkage, and supporting documentation before processing or escalation
Support AP shared inbox management by routing invoices, identifying missing information, and coordinating follow-up with vendors and internal stakeholders
Respond to vendor inquiries regarding payment status, invoice receipt, remittance updates, and general AP-related questions
Follow up with vendors and employees to obtain corrected invoices, missing receipts, supporting documentation, or updated banking information as needed
Perform daily review of Navan expense activity to ensure transactions are properly supported, coded, and compliant with company policy
Support employees with expense-related questions and follow-up
Support AP aging review, unpaid invoice follow-up, month-end close activities, and accrual support processes
Maintain organized, audit-ready documentation for invoices, approvals, payment communications, vendor records, and expense support
Assist with vendor setup and payment method maintenance, including updates to remittance details and vendor master data
Support process improvements across AP, expense, and procurement workflows to improve efficiency, accuracy, and turnaround times
Demonstrate strong attention to detail, responsiveness, operational accuracy, and customer service in day-to-day AP operations
Requirements
2+ years of accounts payable, expense operations, procurement support, or related accounting operations experience, ideally in a high-growth SaaS or technology company
Experience with invoice entry, vendor communication, expense review, and transaction-level follow-up
Experience working in AP, expense, or procurement systems such as Navan, Zip, Airbase, Bill.com, NetSuite, Sage Intacct, or similar tools
High attention to detail and strong organizational skills, with the ability to manage recurring operational tasks accurately and consistently
Strong written and verbal communication skills with the ability to work directly with vendors and employees regarding payment and expense questions
Accounting knowledge, including familiarity with AP aging, accrual support, invoice processing, and expense coding
Ability to work independently with strong ownership, accountability, and follow-through.
Benefits
Health, vision & dental insurance for you and your family
Flexible vacation policy
Generous parental leave
Equity in the form of stock options
Opportunities for professional growth and development