Identify and research potential key decision-makers within your target accounts.
Develop and execute strategies to generate new business leads through cold calling, email campaigns, social media outreach, and networking events.
Qualify inbound leads and convert them into discovery meetings booked.
Engage with potential customers to understand their business needs, pain points, and goals.
Effectively communicate the value proposition of Swap’s products and services to potential customers over phone, email and social selling.
Build and maintain strong relationships with potential customers through consistent follow-up and value-added communication.
Partner closely with Account Executives to develop ongoing engagement strategy with assigned prospect accounts to drive revenue goals.
Stay up-to-date on industry trends, market conditions, and competitors to effectively position Swap in the marketplace.
Track and report on individual key metrics such as lead conversion rates, sales pipeline development, and overall business development performance.
Utilize CRM tools to maintain accurate records of all interactions with potential customers.

6+ months experience in business development, sales, or a related field, preferably within the tech or e-commerce industry.
Strong communication and interpersonal skills, with the ability to build rapport quickly.
Excellent organizational skills with a keen attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in CRM software (e.g., HubSpot, Apollo) and sales enablement tools preferred.
A proactive, results-oriented mindset with a passion for sales and business growth.
Bachelor's degree preferred, or equivalent relevant real-world experience.

Business Development Representative

Key skills