Support the Senior Marketing Manager in executing the long-term marketing strategy for existing large practice partners (6+ employees), helping deliver the roadmap that drives engagement, client adoption, and revenue growth.
Assist in optimising the end-to-end journey for partners who joined prior to the current calendar year, ensuring a seamless, high-quality experience that encourages long-term retention.
Help execute high-impact marketing initiatives and reactive campaigns designed to deliver step-changes in partner performance and tier progression.
Support the communication schedule and BAU engagement activity, utilising audience segmentation to deliver tailored, relevant messaging across all channels.
Help empower the BDM (Business Development) and Key Accounts teams by preparing and providing the segmented messaging, collateral, and campaign support required to deepen partner relationships.
Assist in managing the campaign lifecycle, contributing to idea generation, delivering project milestones to agreed deadlines, and working within allocated budgets.
Actively build an understanding of the large practice segment, staying informed on market trends, competitor positioning, and the specific challenges faced by UK accountancy and bookkeeping practices.
Work with qualitative and quantitative data to monitor campaign performance (ROI) and provide actionable insights that support future campaign optimisation.
Support the tracking and reporting of growth, revenue, and engagement targets for the large practice segment.
Assist in gathering partner feedback and lifecycle needs to feed back to the Product team, ensuring product updates are well-integrated into marketing plans.
Learn to translate complex new product features into clear, value-driven communications that demonstrate a tangible impact on large partners and their clients.
Work collaboratively across the business to ensure execution is aligned with wider organisational objectives.
Requirements
Experience building and developing communication plans to increase customer engagement and strengthen relationships, ideally in a SaaS environment.
Have good knowledge and experience of B2B marketing strategy and principles
Understanding of designing and implementing multi-channel customer conversion & retention campaigns.
Demonstrable ability to create programmes of activity and then deliver on those plans.
Excellent analytical skills, comfortable with data analysis and understanding of multi-touch attribution models.
Track record of testing and optimising marketing activity and strategies.
Able to track and understand campaign analytics to derive insights.
Able to process new or emerging concepts and information outside your domain, alongside leading a multi-disciplinary group.
Experience working with CRM systems to manage and report on campaigns, ideally Salesforce.
Degree qualified, or with a professional qualification in marketing, or demonstrable experience.
Proven experience managing and working collaboratively with multiple internal stakeholders across different business areas.
An understanding of brand principles and how it can be flexed for different target audiences.
Hands-on experience and knowledge of paid media best practices (LinkedIn, Meta, Google) would be an advantage.
Benefits
33 days holiday (and an extra day for each year you're with us)
Flexible/hybrid working
Private health care
Life assurance
5% matched pension contributions
Summer 4 day weeks (giving you 8 additional days off!)