Senior System Analyst

Role Overview

• Lead systems analysis efforts at a programme and project level.
• Conduct business and technical requirements gathering, analysis, and impact assessments to ensure requirements and expectations are clearly defined and met.
• Support and perform system and business capability impact assessments, focusing on operational impacts, system dependencies, and integration points.
• Translate business requirements into detailed functional and technical specifications.
• Define system functionality, usability, reliability, performance, support, and other non-functional requirements, ensuring comprehensive documentation.
• Provide technical expertise in identifying, evaluating, and developing cost-effective system solutions that meet business requirements and align with the existing technical landscape.
• Ensure solutions comply with enterprise architecture standards and regulatory requirements.
• Work collaboratively with business stakeholders, project and programme teams, engineering teams, and architects to deliver sustainable and scalable technology solutions.
• Lead cross-functional teams in identifying opportunities for technology-driven improvements across the business.
• Facilitate resolution of change requirements during development and testing phases.
• Troubleshoot and resolve complex technical and system issues, applying structured problem-solving approaches.
• Diagnose complex issues reported by end users, identify root causes (system or process), and recommend sustainable remediation solutions.
• Introduce continuous process improvements and document system processes and integrations using standard modelling notations such as UML and BPMN.

Requirements

• A relevant IT degree such as BSc Computer Science, Information Systems, BCom Informatics, or equivalent.
• Diploma in Business Analysis (advantageous).
• TOGAF certification (advantageous).
• 5+ years’ experience as a Solution Analyst, Systems Analyst, or Business Systems Analyst, preferably within the financial services sector.
• 5+ years’ industry experience working in complex enterprise technology environments.
• Strong experience in business and systems analysis across integrated and interdependent systems.
• Proven experience within financial services, including banking, insurance, investments, or fintech.
• Strong understanding of financial products, business processes, and regulatory environments.
• Experience contributing to or supporting digital transformation initiatives within the financial sector.
• Exposure to Agile and Waterfall project delivery.
• Exposure to hybrid and multi-cloud environments (advantageous).

Tech Stack

• Cloud

Benefits

• Health insurance
• Flexible working arrangements
• Professional development opportunities