People Coordinator

Role Overview

• Manage new hire paperwork, welcome processes, induction schedules and leaver administration to ensure a consistent colleague experience.
• Support the end to end administration of the recruitment cycle, including job postings, reporting and offers.
• Maintain HR systems and records, manage contract changes, absence tracking and other employee lifecycle updates with accuracy and confidentiality.
• Act as a first point of contact for routine queries, escalate issues appropriately and help coordinate meetings and documentation.
• Support logistics for training, team events and engagement initiatives, including scheduling, communications and feedback collection.
• Prepare regular people metrics and ad-hoc reports, and assist with ensuring compliance with local employment regulations and company policies.
• Help identify and implement process improvements to enhance efficiency and the colleague experience.

Requirements

• Previous experience in a people, HR or administrative role, preferably within a fast-paced professional environment.
• Strong organisational skills with the ability to prioritise, manage competing demands and meet deadlines.
• Excellent verbal and written communication skills; confident liaising with colleagues at all levels.
• Comfortable using HRIS, ATS or similar systems, and proficient with Microsoft Office (or equivalent).
• Ability to handle confidential information sensitively and professionally.
• The legal right to work in the UK, with flexibility to occasionally work outside standard hours if required.
• Certification or formal training in HR or people-related disciplines (nice-to-have).
• Experience supporting learning, engagement or performance processes in a creative or agency environment (nice-to-have).
• Exposure to payroll, benefits administration or HR reporting tools (nice-to-have).

Benefits

• Career Growth: Opportunities to develop your HR and people operations skills within an award-winning, people-first creative agency.
• Recognition: A values-led culture where your contribution is recognised and supported.
• Autonomy & Support: Ownership of key processes from day one, with the support of a collaborative team.
• Real Impact: A visible role that contributes directly to colleague engagement, wellbeing and operational excellence.
• Our Culture: A people-first environment where we challenge, grow, and deliver together.