Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.
Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers.
Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider.
Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans.
Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements.
Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership.
Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
Requirements
A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales)
A minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant
Experience with diagnostic products, particularly blood-based testing or cancer screening products, directly to primary care providers
Familiarity with the primary care landscape in your assigned territory
Proven experience in planning and executing product launches in the healthcare or diagnostic space
Strong understanding of the healthcare provider landscape
Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress
Superior negotiation, problem-solving, and customer service skills