Senior Director, Global Commercial Operations – Enablement

Role Overview

• Lead the transformation of commercial operations into a strategic, data-centric growth engine by establishing the global operating model, governance, and performance cadence (e.g., QBRs/MBRs).
• Own forecasting and funnel standards to improve forecast accuracy and pipeline quality, drive change adoption across regions and segments, and evaluate shared service functions for improvement and/or in-sourcing opportunities backed by clear financial and operational justification.
• Own the commercial tech stack roadmap (e.g., Salesforce/Oracle, CPQ/quoting, analytics, enablement tools) and partner with IT/Digital to prioritize enhancements, manage vendors, and ensure scalable, well-integrated systems.
• Establish strong data governance and deploy automation (including AI where appropriate) to reduce friction across prospecting, pipeline workflows, quoting, and reporting while improving data quality and usability.
• Lead global enablement through onboarding, role-based training, and continuous learning, embedding commercial excellence frameworks (stages, qualification, account planning) supported by performance metrics and coaching routines.
• Deliver field-ready playbooks and tools that improve value selling and deal progression, and partner with finance, product, and marketing to ensure consistent sales readiness for launches, new product introductions, and pricing changes.
• Own territory design and optimization to improve coverage, resource allocation, and productivity across segments and geographies, partnering with commercial leadership to execute GTM strategies aligned to business objectives.
• Define global reporting and analytics requirements and maintain dashboards that give leaders visibility into performance (e.g., win rate, attainment, deal velocity, deal size/ASP, and segment trends).

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred.
• 10–15+ years in commercial operations, sales enablement, revenue operations, and/or commercial transformation roles.
• Proven track record leading global teams in matrixed environments and influencing senior stakeholders.
• Expertise in forecasting, funnel management, territory optimization, and sales performance management.
• Strong command of commercial systems and data (e.g., Salesforce and/or Oracle, CPQ/quoting, analytics) and data governance disciplines.
• Demonstrated success building scalable enablement programs (onboarding, training, tools) with measurable impact on productivity and outcomes.
• Experience in life sciences, diagnostics, and/or capital equipment markets preferred.

Tech Stack

• Oracle

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k) to eligible employees
• bonus/incentive pay