Serve as the primary digital adoption support resource for Seismic, focusing on day-to-day platform usage, user support, and execution of adoption activities
Partner with platform owner to execute updates, enhancements, and user support activities
Train and onboard Seismic Premium Users on platform best practices, content standards, and expectations
Execute regular content audits to ensure alignment with governance standards, including content quality, tagging, and naming conventions
Monitor adoption and engagement metrics to identify gaps and support targeted training or content clean-up efforts
Work closely with platform owner to align adoption best practices with broader tool adoption goals
Leverage Agile methodology and tools (e.g., Jira) to organize and track work, including audit activities, documentation updates, and user support requests

Bachelor's degree
Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Experience with Seismic (Sales Enablement platform) or similar content and enablement platforms
Familiarity with internal tool ecosystems and user adoption strategies
Ability to translate processes and system requirements into clear, user-friendly guidance
Experience with digital adoption platforms, preferably WalkMe
Experience supporting content audits, governance processes, or data hygiene initiatives
Familiarity with user enablement, onboarding, or training delivery
Experience working with international teams and projects
Agile methodology experience

Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Digital Adoption Specialist

Key skills