Senior Manager, Operations Program Manager

Role Overview

• Lead and mentor a team of Operations Program Managers spanning NPI and Sustaining programs, bridging product innovation and global manufacturing excellence across the full lifecycle.
• Drive supply chain readiness for new product launches and sustaining programs, ensuring delivery on schedule, scale, cost, and quality from EVT through high-volume mass production.
• Oversee on-the-ground factory operations and own executive-level relationships with Contract Manufacturers (CMs), ensuring KPIs for yield, quality, and throughput are consistently met or exceeded across all programs.
• Lead NPI program execution from concept through PRQ, partnering with Engineering and Product Management on supplier down-selections, launch strategy, and ramp planning.
• Lead the Post Ramp Qualification (PRQ) framework, making high-stakes decisions on product changes necessitated by material shortages, quality improvements, or cost-reduction initiatives.
• Partner with Executive Leadership (Planning, Sourcing, Retail, Product, and Finance) to ensure global supply matches demand, owning the mitigation strategy for any supply chain disruptions.
• Architect the long-term capacity plan, including the strategic deployment of multi-million dollar capital expenditures for equipment, fixtures, and factory expansion across NPI and mass production.
• Partner with MPMs on Materials Management strategy, proactively identifying systemic supply chain risks and implementing hedging or dual-sourcing strategies.
• Own the operational budget for NPI and Sustaining programs, including accountability for Opex, Capex, and variance reporting.

Requirements

• 10+ years of experience in Hardware Operations, Technical Program Management, or Engineering Leadership across both NPI and sustaining/mass production phases, with at least 3 years in a formal people management role.
• A track record of building, scaling, and leading high-performing teams in complex, fast-paced hardware environments, leading teams for 3+ years.
• Deep expertise leading programs across all stages of the product lifecycle — from EVT and DVT through PVT, MP ramp, and sustaining — and across all Hardware disciplines (EE, ME, ID) and Supply Chain functions (Sourcing, Quality, Logistics, and Global Planning).
• Significant experience working directly on-site at international manufacturing facilities (JDM/ODM models), with a deep understanding of assembly lines, test stations, and factory floor dynamics.
• Exceptional communication skills with the ability to distill complex operational challenges into clear, actionable insights for C-suite executives.
• Strong experience managing large-scale budgets and a sophisticated understanding of the financial drivers behind manufacturing and supply chain operations.
• A relentless drive to optimize processes and a passion for mentoring the next generation of hardware leaders.
• Ability to travel internationally and domestically (up to 30%) to interface with partners and oversee factory builds.

Tech Stack

• Assembly

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave