Key skills
DockerERPJavaScriptKubernetesNode.jsPythonSQLTCP/IPVoIPGoPostgreSQLCRMCI/CDCommunication
About this role
Role Overview
- Develop, implement and evolve telephony solutions (softphones, dialers, dynamic IVRs and voice platforms).
- Build, maintain and support integrations between telecommunications systems and corporate platforms (CRM, ERP, Helpdesk and related systems).
- Provide Level 2 and 3 specialized technical support for telephony infrastructure (IP PBX, VoIP, SIP Trunking, Gateways, SBCs and routers).
- Configure, analyze and troubleshoot issues related to voice communication and signaling protocols (SIP, RTP, WebRTC).
- Perform preventive and corrective maintenance on telecommunications servers and systems.
- Ensure the stability, security and availability of telecom environments.
- Create and maintain up-to-date technical documentation for implemented solutions.
Requirements
- Proficiency in backend programming languages (Python, Node.js or Go);
- Experience with databases (SQL and PostgreSQL);
- Strong knowledge of network and signaling protocols (TCP/IP, SIP, RTP, WebRTC);
- Experience developing on Asterisk platforms (AMI/ARI) or FreeSWITCH;
- Familiarity with IP telephony systems, IP PBX, VoIP, SIP Trunking, Gateways, SBCs, routers;
- Preferred: Knowledge of Docker, Kubernetes and CI/CD pipelines;
- Bachelor's degree (completed)
Tech Stack
- Docker
- ERP
- JavaScript
- Kubernetes
- Node.js
- Python
- SQL
- TCP/IP
- VoIP
- Go
Benefits
- Competitive salary
- Meal or food allowance
- Transportation allowance
- Health insurance (private-room hospital accommodation)
- Healthtech platform
- Dr. Alper
- Dental care plan
- Pharmacy assistance
- Gym membership program (TotalPass)
- Study assistance (there are some rules for requesting this benefit)
- Career development opportunities: online learning and corporate education programs
- Partnerships with educational institutions offering course discounts
- Quality of Life Program
- Qualituran