Design, implement, and improve upsell and cross-sell processes that create a seamless customer experience and support revenue growth
Partner with Growth leadership to identify, prioritize, and execute strategic initiatives that improve performance and pipeline health
Lead cross-functional programs, defining milestones, ownership, dependencies, and measurable outcomes
Build and manage recurring operating cadences that provide clear visibility into performance, goals, trends, and next steps
Analyze sales and operational data to identify opportunities, risks, and areas for improvement
Partner with Business Systems and frontline leaders to evaluate, implement, and optimize go-to-market technologies and reporting
Work with Enablement, Finance, Product, and go-to-market teams to align priorities and support growth initiatives
Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work

Bachelor's degree in business, finance, or a related field required
MBA or advanced degree a plus
5+ years of experience in Growth Operations, Revenue Operations, or Sales Operations within a B2B SaaS or technology company required
Deep expertise in the Growth tech stack, particularly Salesforce — configuration, reporting, dashboards, data governance, and process design
Outstanding project management and organizational skills; you bring structure, rigor, and consistency to everything you touch
Strong analytical chops and a habit of letting data drive decisions
Clear, concise, and personable communicator who can build trust, influence stakeholders, and listen as well as you talk
Intellectual honesty, accountability, and integrity. Trust is the foundation of effective partnership.

Exceptional health packages, including medical, dental, and vision coverage, plus life insurance and short
and long-term disability benefits
A 401(k) plan with Buildertrend matching contributions to help you plan for the future
Generous paid time off, 11 paid holidays, plus personal days to make sure you have time to recharge
Parental leave and paid sabbaticals to support you during life’s big moments
Volunteer time off – because giving back matters
Wellness program and onsite fitness center to keep you feeling your best
Opportunities for hybrid or remote work to give you the flexibility you need
Technology reimbursement to help cover costs for the tech you need to do your job from home
Free daily lunches when you're at our HQ office, plus monthly events to connect with your team

Growth Operations Manager

Key skills