Ensure conformance to established system architecture, security, regulations, standards and practices, and participate/drive their creation and upkeep.
Act as IT Security liaison supporting Engineering, Operations teams and interfacing with other underpinning services.
Correlate Security Incidents/Events, Service Requests, Changes and Work Orders where information is available and supported by the functionality of Supplier-managed tools and determine business impact of the Incident(s), or multiple technologies, affected by the disruption.
Ensure all open cases and alerts are effectively managed through containing, resolving, and/or providing all available information to our company teams and Partners to work to resolve Security Incidents based on an company-approved Security Incident prioritization process as defined in the Policies and Procedures Manual.

Minimum of 3 years of experience supporting large scale enterprise endpoint, network security, zero trust platforms and their respective environment and related services.
Hands-on and knowledge of Endpoint and Network Security, Zero Trust principles, methodologies and related technologies.
Familiarity with network security tools and technologies, including firewalls, intrusion detection and prevention systems (IDPS), network segmentation, and secure remote access solutions.
Fluent in English, in both verbal and written communication.

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays, vacation, and compassionate and sick days

Technical Support Specialist

Key skills