Engage with Customers/Partners to improve execution of small & medium size renewal deals
Own and independently manage end-to-end renewals in close collaboration with customers or partners
Identify upsell & new business opportunities within the renewal
Drive initiatives for assigned accounts
Handle discount delegation with care
Responsible for order management activities
Resolve business related escalations together with OS Sales Rep and manage customer expectations
Manage and update opportunities in SFDC on a regular basis

Bachelor's or Master's degree in Business Management or equivalent
Typically 2-5 years experience (suppliers, customer relations, financial management, procurement)
Fluent in verbal and written English language (German Speakers preferred)

Long Tail Renewals Support Specialist, English or German Speaker

Key skills