Account Manager

Role Overview

• This position is responsible for on-site or territorial support of an assigned account.
• Responsible for retaining membership, providing services, and growing the account.
• Responsible for fulfilling ongoing service strategy and ensuring client satisfaction including issue resolution.
• Responsible for planning and implementing health care related activities for client including training and enrollment sessions.
• Report on activities by maintaining database and may develop and analyze reports.
• This roles requires 50% of travel within assigned territory.

Requirements

• Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
• Possess current state general agent insurance license or obtain state general agent insurance license within 90 days of starting in the role.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• Knowledge of health insurance products and the industry.
• PC proficiency to include Word, Excel and PowerPoint.
• Analytical skills including developing and analyzing reports.
• Ability and willingness to travel, including overnight stays as needed.

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives