Key skills
CommunicationRemote Work
About this role
Role Overview
- Providing superior level of monitoring of all cell and gene shipments
- End-to-end oversight of transportation logistics management
- Coordination of shipping schedule and transport of cell and gene shipments
- Working with global branches and external logistics partners
- Facilitating planned movements using GPS technology
- Tracking shipment location and proactively monitoring conditions
- Identifying and resolving delays
- Ensuring compliance with client supply chain requirements
- Daily coordination with various branches and monitoring of Maestro
- Review of customer bookings in Maestro against client specifications
- Update Maestro milestones
- Review Client Operating Procedures and manage all paperwork
- Ensure documentation accuracy and completeness
- Monitor GPS tracking on all CGT shipments and dashboards
- Provide clear and accurate information regarding handling of shipments
- Produce daily reports of transport issues
Requirements
- End-to-end logistics coordination experience, preferably in clinical trials or pharmaceutical/biotech environments
- Knowledge of Cold chain logistics, chain of custody/chain of identity (cell and gene logistics)
- Dangerous goods shipping (cell and gene logistics) knowledge
- General logistics import/export knowledge, preferably in the Pharma/Clinical Trials industry
- Experience in the courier or air freight industry
- Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook)
- Proven track record of excellent customer service; experience dealing with people and speaking to clients
- Eye for detail; organized/skilled in tracking; a problem solver
- Ability to multi-task and think on one’s feet
- Excellent communication skills
- Flexibility in working hours / shift work.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options