Instructional Designer

Role Overview

• Design and develop instructional or enablement content tailored to the specific needs of the client.
• Collaborate with subject matter experts (SMEs) and stakeholders to identify learning objectives, gather content, and ensure alignment with organizational goals.
• Develop interactive e-learning courses using instructional design models (e.g., ADDIE, SAM) and adult learning theories.
• Design assessments and knowledge checks to measure learner progress, retention, and content effectiveness.
• Review and refine instructional materials based on stakeholder feedback and learner outcomes.
• Translate complex technical, operational, and business processes into clear, practical, field-ready content.
• Refine broadly defined client needs into structured, usable learning and performance support solutions
• Work with limited direct access to SMEs, leveraging available resources, internal support, and iterative development approaches
• Adapt quickly to changing priorities, feedback, and client constraints throughout the development process
• Build deliverables that are both training solutions and practical reference tools for real-world use
• Operate effectively in a fast-paced, client-driven environment where priorities, requirements, and stakeholder feedback may evolve throughout the project lifecycle.
• Balance quality, timelines, and stakeholder expectations while delivering practical, learner-focused solutions.
• Create and update e-learning content, graphics, presentations, process documentation, and performance support materials using approved development tools, templates, and creativity within brand guidelines.
• Use available tools, including AI-supported workflows, to improve efficiency and support content development.

Requirements

• Bachelor’s degree in Education, Instructional Design, Educational Technology, Communications, or a related field, or equivalent experience developing training, instructional content, or performance support materials.
• Minimum 1-3 years of instructional design experience, specifically focused on e-learning content creation.
• Minimum 1 year of experience developing instructional content using e-learning authoring tools, multimedia software, or related content development platforms (e.g., Articulate Storyline, Rise 360, Adobe Creative Suite, or similar tools).
• Strong ability to translate complex subject matter into clear, engaging, and learner-focused content.
• Ability to plan, organize, and manage work effectively within agile or iterative workflows while balancing multiple priorities and deadlines.
• Exceptional written and verbal communication skills; comfortable collaborating with SMEs and cross-functional teams.
• Portfolio demonstrating instructional design, e-learning development, graphic design, presentation design, or related content development work.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• EAP
• Parental Leave
• Paid time off
• Holidays