Senior Instructional Designer

Role Overview

• Analyze, design, and develop instructional or enablement content tailored to the specific needs of the client.
• Create and update e-learning content, graphics, presentations, process documentation, and performance support materials using approved development tools, templates, and creativity within brand guidelines.
• Build deliverables that are both training solutions and practical reference tools for real-world use.
• Translate complex technical, operational, and business processes into practical learning solutions, job aids, performance support tools, and reference materials.
• Collaborate with subject matter experts (SMEs) and stakeholders to identify learning objectives, gather content, and ensure alignment with organizational goals.
• Lead discovery sessions, stakeholder meetings, and working sessions to contribute to defining project needs and solutions.
• Balance quality, scope, and timeline expectations while escalating risks or concerns appropriately to project leads.
• Create and facilitate workshops, meetings, and training sessions both virtually and in person for client and internal audiences.
• Support additional clients and organizational needs as business priorities dictate.
• Support internal development initiatives as assigned by leadership.
• Use available tools, including AI-supported workflows, to improve efficiency and support content development.
• Serve as a primary point of contact for assigned client initiatives, building trusted relationships and providing consultative guidance throughout the project lifecycle.
• Operate effectively in a fast-paced, client-driven environment where priorities, requirements, and stakeholder feedback may evolve throughout the project lifecycle.
• Adapt quickly to changing priorities, feedback, and client constraints throughout the development process.
• Present work, drafts, or deliverables to stakeholders with guidance from project leads as needed.
• Review and refine materials based on stakeholder and internal leadership feedback.

Requirements

• Bachelor's degree in Education, Instructional Design, Educational Technology, Communications, or a related field, or equivalent experience developing training, instructional content, or performance support materials.
• Minimum 5 years of experience in instructional design, learning consulting, training development, enablement, communications, or a related field.
• Demonstrated experience leading client-facing projects and managing stakeholder relationships.
• Experience facilitating workshops, training sessions, stakeholder meetings, or discovery sessions.
• Advanced proficiency with instructional development tools such as Articulate Storyline, Rise 360, Adobe Creative Suite, Camtasia, Vyond, PowerPoint, or similar platforms.
• Strong consulting, problem-solving, and communication skills, including the ability to influence decisions and provide recommendations to stakeholders.
• Experience translating complex technical, operational, or business concepts into clear, engaging, and actionable learning solutions.
• Ability to work independently in fast-paced consulting environments with evolving priorities, changing requirements, and limited SME availability.
• Portfolio demonstrating instructional design, facilitation, performance support, presentation design, consulting, or related content development work.
• Ability and willingness to travel approximately 25% within Texas to support client meetings, workshops, training delivery, and project activities.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• EAP
• Parental Leave
• Paid time off
• Holidays