Solve complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
Optimize the Group Segment’s Sales Enablement and reporting capabilities.
Deliver contemporary and actionable outcomes, well-rounded insights, and proactive recommendations.
Provide strategic thought leadership and drive execution to identify and address business and internal consumer issues and opportunities for reporting and analytics enhancements.
Manage Sales Tools: Lead the optimization and implementations of CRM system enhancements.
Maintain CRM Hygiene: Monitor and enforce standards for data entry, pipeline hygiene, and forecasting discipline within the CRM.
Generate Performance Analytics: Create dashboards and reports in the CRM to track critical KPIs.
Improve Workflow Automation: Identify bottlenecks in the sales process and leverage CRM capabilities to automate routine tasks.
Own and organize a centralized content repository, ensuring all materials are current and easily searchable.
Requirements
Bachelor's Degree
7+ years in Project Management, Process management or Business transformation.
5+ years in Sales Enablement, Sales Operations, Revenue operations and/or Go-To-Market functions.
Advanced knowledge of CRM platforms like Salesforce, particularly Sales cloud environments.
Familiarity with Content Management Systems (CMS) and Learning Management Systems (LMS)
Proficient in interpreting sales metrics and data-driven storytelling.
Ability to translate complex product / process technicalities into clear, value-based sales messaging.