People Operations Manager

Role Overview

• Lead and coach a team of People Operations professionals across four countries to deliver a shared service mindset.
• Drive the growth of our HRIS platform, Workday, to make it the ultimate source of truth for our global data.
• Manage the end-to-end administration of compensation, including pay reviews, bonuses, and living wage increases.
• Oversee benefits and leave of absence programs by working closely with various international vendors.
• Design and improve self-service tools for employees to handle Tier 0 and Tier 1 relationship topics.
• Collaborate with teams like Finance, IT, and Talent Acquisition to align our operational roadmaps.
• Maintain clear service level agreements to ensure every HR process is efficient and reliable.
• Build a culture of data excellence where our HR systems provide accurate insights for global decision-making.
• Standardize and harmonize our People policies across different regions to create a unified employee experience.
• Ensure we stay compliant with local employment laws through regular audits and process improvements.
• Lead transformative HR projects that streamline how we work and interact with our tools.
• Partner with Finance to gain full visibility into payroll processes and people costs.
• Manage HR supplier relationships and budgets to ensure we get the best value for our people.

Requirements

• Proven experience leading People Operations teams within an international, matrixed organization.
• Hands-on experience working across European countries with an understanding of various labor laws.
• Strong managerial skills and an engaging leadership style that balances strategy with daily execution.
• High proficiency with HRIS systems, ideally with Workday or similar large-scale platforms.
• Experience managing a shared services model using tools like JIRA and tiered support structures.
• Analytical thinking skills that help you solve complex problems and make confident decisions.
• Clear communication skills that allow you to partner effectively with senior management.
• Experience in a consulting role focused on developing HR shared services for mid-sized companies.
• Familiarity with managing payroll or collective labor agreements in the Netherlands, Spain, or France.
• A background working with a mix of both office-based and operational or frontline employees.

Benefits

• Equal Opportunities & Right to Work
• Celebrate diversity and foster an inclusive environment.
• Assure legal right to work without requiring sponsorship.