Provide post-project services and automation solutions for installed customer base.
Support customers on a range of IT/OT and virtualization platform recommendations.
Perform services for customers including via annual service contracts and assigned projects.
Liaison with third-party partners such as Dell, VMWare, Cisco, etc.
Troubleshoot IT/OT and automation control systems at multiple levels to resolve customer problems.
Provide lifecycle engineering solutions in various areas of expertise.
Actively involve/inform Account Managers of potential opportunities identified through customer engagements.
Comply with all Stellix Global Services requirements for business processes.

BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent.
3+ years delivering industrial control system/infrastructure solutions.
Must have either of:
2 years of DeltaV systems experience.
3 years of other Manufacturing/Laboratory OT systems experience.
3 years of IT experience as a service provider.
Must have 2 years of experience in Life Sciences Industry.
Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV.
Demonstrated increasing level of responsibility supporting OT systems.
Familiar with analog and discrete signaling, virtualization, serial and ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings.

IT/OT Engineer III

Key skills