Key Account Manager – Solid Tumours

Role Overview

• Drive uptake of GSK medicines to improve patient outcomes in Key Hospital accounts and manage both the expert centre and referral hospitals
• Build trust and relationships with all the relevant stakeholders across multiple care settings to develop areas of mutual interest
• Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive appropriate actions that are business focused to deliver on the account plan
• Tailor appropriate solutions to identified barriers to patient access to deliver value to the patient, customer, and GSK
• Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs e.g. proposals on investment decisions, budget management across projects, delivery against project milestones
• Clearly communicate data to customers, articulating the benefits for patients, and system/NHS benefits where appropriate, to move them along the customer journey
• Confidently draw on medical, MSL and Health Outcomes colleagues, to support queries and other customer needs, coordinating their activity to deliver on account plans
• Working alongside the External Expert (EE) Manager, develop and mobilize External Expert endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts
• Map the service pathway to identify barriers & pinch points to initiating and maintaining treatment. Understand and map patient pathways for local areas to identify ways to optimise the patient experience (e.g. supporting adherence, patient understanding of their medicine)

Requirements

• University level degree
• Current ABPI certification
• NHS knowledge and understanding of cancer service provision, specialised commissioning key policies and cancer drug funding mechanisms
• Proven ability to work across boundaries with highly specialised external experts and internal stakeholders
• Expertise and demonstrated skills in account management
• Ability to communicate complex ideas in a simple way

Benefits

• competitive salary
• an annual bonus based on company performance
• healthcare and wellbeing programmes
• pension plan membership
• shares and savings programme