About this role

Manage onboarding for new and existing publishers, ensuring a seamless integration of our products
Provide technical support to publishers, addressing inquiries and guiding them through operational requirements
Collaborate with publishers, Account Managers, and Legal to execute agreements, vet publisher websites, and resolve compliance issues
Conduct compliance reviews to ensure adherence to job seeker experience and distribution policies
Support basic data analysis, reporting, and invoice reconciliation processes across publisher channels
Collaborate with cross functional teams to escalate issues, improve processes, and support overall operational goals

Strong written and verbal communication skills with the ability to articulate thoughts effectively to external partners
Experience using spreadsheets or data tools to track, analyze, and report on information
Highly organized with strong attention to detail and the ability to manage multiple tasks at once
Ability to learn new systems, tools, and processes quickly
Demonstrated problem solving skills in addressing routine inquiries and the ability to work independently
Bachelor’s degree or equivalent experience

Publisher Operations Coordinator

Key skills