Effectively manage debt collections for a portfolio of accounts in the Northern Europe market in order to reach aging targets with minimum supervision, with good communication and negotiations techniques
Establishes a plan of action to reach or exceed targets
Uses collection tools in accordance with the training, processes and expectations defined with the manager
Applies correct judgement when applying the collection strategy
Escalates timely and ensures correct follow-up until the issue is solved
Ensures timely documentation of aged receivable with relevant comments and with the frequency specified in the processes
Respects C&C processes and policies

First level university degree with a focus in business or economics recommended or equivalent experience.
Typically 3-4 years of experience in collection.
Must have English language skills, other languages would be nice to have.

No shift premium (Romania)
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees

Collections Analyst, English – Spanish a plus

Key skills