Key skills
ETLSQLTableauRMATLABAnalyticsLeadershipRisk ManagementCommunication
About this role
Role Overview
- Develop and execute collections strategies across delinquency stages
- Leverage data analytics and segmentation to design targeted treatment strategies
- Drive test-and-learn frameworks, including performance measurement
- Identify customer segments to optimize outreach and recovery strategies
- Partner with cross-functional teams to implement compliant strategies
- Monitor key performance metrics and deliver insights to leadership
- Ensure all strategies adhere to regulatory and compliance standards
- Support digital transformation initiatives
Requirements
- Bachelor's degree required; Graduate degree preferred
- 5+ years' experience required
- Proficient PC skills including a strong competency in MS Excel and PowerPoint
- Experience with the use of Relational Databases and ETL using SQL or SAS
- Familiar with analytical or reporting tools, such as SAS, R, Matlab, Tableau, etc.
- Strong analytical and problem-solving skills are required
- Experience in data modeling and risk management
- Excellent written and verbal communication skills
- Experienced in developing and presenting recommendations to Senior Management
Tech Stack
- ETL
- SQL
- Tableau
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs