Global Commercial Training Manager – Content Creation

Role Overview

• Deliver training to both new and tenured sales professionals, through various venues including live instructor led courses, virtual classrooms, and field-based training/coaching.
• Run learning events (classroom, webinar, field based, etc.) in the Learning Unlimited platform.
• Ensure that all members of the sales team are certified on the knowledge, skills, and behaviors needed to win (e.g., product, clinical and procedural knowledge, primary competitors and how to win against them, selling skills, negotiation skills, business planning, tenders)
• Deliver the curriculum as aligned with Global Commercial Training competency framework, train sales reps on the Smith+Nephew selling process, and strive to accelerate sales readiness and preparedness of the sales force
• Join the Commercial team on field visits (20%) to ensure the right implementation of both product/clinical competence as well as sales enablement skills’ implementation.
• Field based training/coaching will be on an individual or small group basis during territory-based field visits, but it could also entail local seminars, workshops, and other training events
• Act as a mentor and role model for sales reps & field managers and encourage a culture of continuous learning and development.
• Cultivate culture of coaching for the commercial team, set the standards and governance for this coaching culture across cluster by developing coaching plan for Field managers and ensure the sustainability of this culture through proven critical metrics that will be automated on CRM or Learning Management System or any similar vehicle
• Collaborate with HR and Sales Management to remediate gaps in performance.
• Develop strategic and tactical plans for your respective area for Commercial Training & Education (CT+E).

Requirements

• Bachelor’s degree
• 3-7 years' experience working in commercial, training or marketing role preferably in Smith & Nephew or related med device industry.
• Working experience in learning / training related fields is a plus
• Bilingual requirement
• English proficiency high, plus local market language
• Adult learning, facilitation skills certification (e.g. Bob Pike Certification, Langevin Learning) is a plus
• Train the Trainer certification (e.g. Pioneer, Lane 4, Langevin) is a plus
• Instructional design is a plus
• Coaching skills is a plus
• Project management certification is a plus
• Challenger certification is a plus
• Fundamental level certification for your respective franchise is a plus

Benefits

• 401k Matching Program
• 401k Plus Program
• Discounted Stock Options
• Tuition Reimbursement
• Flexible Personal/Vacation Time Off
• Paid Holidays
• Flex Holidays
• Paid Community Service Day
• Medical, Dental, Vision
• Health Savings Account (Employer Contribution of $500+ annually)
• Employee Assistance Program
• Parental Leave
• Fertility and Adoption Assistance Program
• Discounts on fitness clubs, travel and more!