Manage day-to-day identity and access management
Google Workspace admin, Slack admin, AI platform administration, shared inbox management
Run employee onboarding provisioning
Day 1 account creation, checklist management, Vanta security onboarding, welcome communications, completion tracking
Run employee offboarding
access revocation, system owner coordination, equipment return, deprovisioning verification within SLA
Serve as the internal IT point of contact
password resets, hardware troubleshooting, software support, connectivity issues
Manage the asset lifecycle
laptop procurement, serial number tracking, equipment reassignment, peripherals ordering
Coordinate the annual SOC 2 audit process
project manage evidence collection, organize documentation, track control status in Vanta, follow up on remediation, and liaise with external auditors
Execute quarterly and annual access reviews, verifying active users against the employee roster, documenting findings, and remediating stale access
Manage Vanta day-to-day
dashboards, weekly compliance summaries, Trust Center access requests, failed test remediation
Monitor and drive employee security compliance
agent installs, 1Password provisioning, MFA enforcement, security awareness training
Take first pass on inbound customer security questionnaires and maintain an answer library to streamline future responses
Track and execute data governance action items from biweekly cross-functional meetings
tool policy enforcement, vendor risk monitoring, etc.

Security & Compliance

Coordinate the annual SOC 2 audit process
project manage evidence collection, organize documentation, track control status in Vanta, follow up on remediation, and liaise with external auditors
Execute quarterly and annual access reviews, verifying active users against the employee roster, documenting findings, and remediating stale access
Manage Vanta day-to-day
dashboards, weekly compliance summaries, Trust Center access requests, failed test remediation
Monitor and drive employee security compliance
agent installs, 1Password provisioning, MFA enforcement, security awareness training
Take first pass on inbound customer security questionnaires and maintain an answer library to streamline future responses
Track and execute data governance action items from biweekly cross-functional meetings
tool policy enforcement, vendor risk monitoring, etc.

Business Operations

Maintain and improve a centralized SaaS inventory
tools, seat counts, renewal dates, and costs. Keep a renewal calendar with advance notice to budget owners
Manage new software requests
intake, triage, security review routing, approval tracking, provisioning
Prepare vendor security assessments
collect SOC 2 reports, DPAs, and documentation for CTO review and approval
Support office IT and facilities
conference room AV, key fob provisioning, building management coordination
Document key processes
onboarding/offboarding runbooks, SOC 2 evidence collection guides, vendor review steps, AI usage best practices
Identify and implement automation opportunities
workflows for onboarding triggers, access request routing, renewal reminders, and offboarding checklists

4-7 years of experience in IT operations, security operations, or SaaS business operations
Hands-on SOC 2 evidence collection and audit coordination experience (not just awareness
you've done the work)
Google Workspace administration experience (security settings, groups)
Experience with compliance platforms like Vanta, Drata, or similar
SaaS vendor management experience
renewals, license optimization, procurement intake
Comfort with automation tools to streamline established workflows
The ability to work directly with a CTO on security operations without needing hand-holding on fundamentals
A builder's mindset
you'd rather create a process than follow a broken one, and you document what you build

Strong plus if you have:

IT & Security Operations Manager

Key skills