Key skills
CloudCyber SecurityCCommunicationSalesNetwork SecurityCloud SecurityFirewall
About this role
Role Overview
- Responsible for the day‑to‑day operation, monitoring, investigation, and continuous improvement of customer security services
- Focus on threat detection, incident response, vulnerability management, and security control optimisation across multiple customer estates
- Work closely with Network Operations, Service Desk, Projects, and third‑party vendors to ensure customer environments remain secure, resilient, and fully aligned with SLA and regulatory requirements
Requirements
- Proven hands-on experience in a Security Operations, SOC, MDR or MSP environment
- Strong practical knowledge of modern security technologies including EDR/XDR, Microsoft 365 security, cloud security platforms and associated investigation workflows
- Solid understanding of common attack techniques, vulnerability management and incident investigation methodologies
- Experience working collaboratively across technical teams and with third-party security partners to investigate, escalate, and resolve security incidents
- A proactive, customer-focused mindset with strong communication skills
- Experience supporting firewall and network security controls (Fortinet preferred)
- Certifications (one or more preferred): Microsoft SC-200 (Security Operations Analyst), CompTIA Security+, CySA+, or equivalent cybersecurity certification
- Actively working towards further cybersecurity certifications and professional development
Tech Stack
- Cloud
- Cyber Security
Benefits
- Electric vehicle scheme
- Cycle to work
- Private medical
- Life assurance
- Wellbeing programmes
- Financial Life Insurance
- Pension
- Car allowance (subject to role)
- £1000 refer a friend bonus
- Generous uncapped commission scheme (sales role)
- Profit share bonus scheme (non-sales, subject to T&C’s)
- Free will-writing service
- Long Service Awards (financial and time rewards)
- Electric Car Scheme (salary sacrifice)
- Cycle to Work Scheme (salary sacrifice)
- IT Purchase / Loan Scheme
- Financial Wellbeing Tool
- Pension Surgery (consultation with a financial advisor)
- Discount scheme (retail, experience days etc.)
- Navan Buying holidays (salary sacrifice)
- Childcare voucher scheme
- Health and Wellbeing Private Medical Insurance
- Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support)
- Digital GP
- Wisdom Well-Being Platform
- Gym membership contribution
- Gym time
- Yoga –Free onsite yoga
- Eye tests
- Flu jabs
- Fruit basket –per floor stocked weekly
- Mental Health First Aiders
- Time off Holidays –above statutory increasing with service, plus 8 bank holidays
- Birthday benefit -Have your birthday off on us!
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Compassionate Leave
- Jury Duty
- Funeral Leave
- Volunteering Days
- Welcome goodie bag
- Company apparel
- Free staff parties
- Incentives –Competitions and prizes including trips
- Staff awards
- Free onsite parking
- New refurbed office -Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter