Conduct thorough, risk-proportionate investigations on customers including medium and high-risk customers
Ensure all critical due diligence information is obtained and documented to the required standard
Assess customers’ Source of Wealth (SoW) and Source of Funds (SoF), evaluating whether declared wealth and funds are consistent with their overall risk profile and transactional behaviour
Complete EDD reviews for Specially Interested Persons (SIPs), Politically Exposed Persons (PEPs), High Net Worth Individuals (HNWIs), and customers subject to court orders or law enforcement enquiries
Manage a caseload of ongoing and onboarding customer risk review cases efficiently, maintaining high throughput without sacrificing investigative quality
Identify and escalate customers whose risk profile has materially changed, applying sound regulatory and commercial judgement
Conduct onboarding and ongoing name screening checks to identify sanctioned individuals, PEPs, and Relatives and Close Associates (RCAs)
Assess screening alerts with confidence and precision, escalating appropriately and completing EDD off the back of positive findings in line with policy and regulatory requirements
Conduct ad hoc screening on international inbound credits to ensure funds have not originated from a sanctioned entity or individual
Handle both inbound and outbound phone-based & chat based interactions with customers as part of their daily responsibilities
Leverage AI-enabled monitoring and investigation tools as a core part of day-to-day activity
Critically assess AI-generated outputs to ensure accuracy, regulatory alignment, and sound case decisions
Use insights from AI tools to support risk identification and drive investigation efficiency
Requirements
Experience in financial crime risk management, with a focus on EDD, AML, and/or KYC processes, ideally within a fintech, challenger bank, or regulated financial institution
Strong command of UK financial crime regulations, including the Proceeds of Crime Act (POCA), Money Laundering Regulations (MLR 2017), and FCA guidelines on financial crime
In-depth knowledge of financial crime risk typologies, due diligence processes, transaction monitoring methodologies, and name screening best practice
Awareness of emerging financial crime trends relevant to the fintech sector, including crypto-asset risks, APP fraud, and sanctions evasion
Demonstrated experience working in a target-driven or high-throughput compliance operations environment
Strong analytical ability and meticulous attention to detail, with the capacity to assess complex financial transactions and identify potential financial crime typologies
Solid understanding of AML/KYC processes including transaction monitoring, adverse media screening, EDD, and PEP/sanctions screening
Ability to produce clear, well-structured written documentation, including investigation summaries, escalation reports, and risk assessments
Comfortable working with AI-powered compliance tools, and able to critically evaluate AI-generated outputs to support compliant case decisions
Thrives in a fast-paced, high-volume environment and demonstrates strong personal organisation and time management to meet case SLAs
Proactive and solutions-focused, with the initiative to flag issues early and adapt to changing priorities
Collaborative team player who builds effective relationships with internal stakeholders across compliance, operations, and technology teams, as well as external parties where required
Demonstrates professionalism and strict confidentiality at all times
Benefits
Flexible ways of working
Option of working from abroad for up to 120 days a year
Workplace free from discrimination
DE&I forum made up of Zopians wanting to make a difference
Culture where everyone can bring their full self to work