Executive Operations Partner

Role Overview

• Manage and prioritize a high-volume executive inbox, ensuring important communications receive timely attention.
• Categorize urgent and non-urgent matters and create actionable follow-up summaries.
• Coordinate complex calendar management across multiple stakeholders, priorities, and time zones.
• Support executive travel logistics, scheduling changes, and related operational coordination.
• Track expenses, receipts, reimbursements, and administrative workflows.
• Prepare executive briefing materials, meeting preparation documents, and action-item summaries.
• Support KPI and OKR tracking processes across multiple business functions.
• Review updates and operational reporting for completeness, quality, and accuracy.
• Identify blockers, inconsistencies, and execution gaps and proactively surface recommendations.
• Help maintain accountability and follow-through across teams and initiatives.
• Coordinate operational workflows and support cross-functional execution efforts.
• Support organisational initiatives that improve execution, visibility, and alignment across teams.
• Maintain CRM hygiene and support operational process consistency.
• Identify opportunities to improve workflow efficiency through automation and process improvements.
• Contribute to the development of operational systems that support long-term growth.
• Apply systems thinking to improve organizational effectiveness and reduce operational friction.
• Coordinate scheduling, communications, and logistics related to executive initiatives and external engagements.
• Review documentation and communications for consistency and quality.
• Help maintain communication standards, templates, and organizational documentation.
• Support the creation and maintenance of scalable operational systems and processes.
• Document workflows, procedures, and best practices that improve organizational effectiveness.

Requirements

• 3–6+ years of experience in executive operations, business operations, founder support, operations coordination, project management, or similar operational environments.
• Strong experience supporting senior leaders through calendar management, inbox management, prioritisation, travel coordination, and operational support.
• Proven ability to manage multiple priorities simultaneously while maintaining high standards of execution and follow-through.
• Strong ability to identify inefficiencies, improve workflows, and build scalable operational systems.
• Excellent written and verbal communication skills with the ability to communicate clearly across stakeholders at different levels.
• Experience identifying opportunities to improve efficiency through process optimisation, automation, and operational tooling.
• Comfort working with CRM systems, productivity platforms, project management tools, documentation systems, and AI-enabled workflows.
• Strong proactive mindset with the ability to independently identify problems, propose solutions, and drive execution.
• Comfort operating within fast-moving startup environments where priorities evolve quickly and ambiguity is common.