Help clients improve customer experience, reduce cost to serve and accelerate growth
Develop leadership development programs and facilitate behavioral transformation
Conduct cultural surveys and initial sprint setup for new clients
Act as point of contact for senior client relationships and C-suite enablement
Liaise with Human Design Global Practice Leads to influence and bring best practice into programs

In depth knowledge and expertise in all facets of Human Design necessary to enable transformation (including cultural transformation, leadership development, coaching, learning)
Experience in leading portfolios of major program transformations across different geographies
Track record of trust-based partnerships with C-suite and executives
Excellent communication skills at storytelling level across different seniorities and cultures
Excellent facilitation skills
Experience in navigating ambiguity and complexity
Clear understanding of the connection between human, organisation and technology in the context of tech-enabled transformations
Experience of working within the Energy, Utilities and Telco industries is highly desirable
In depth knowledge of leadership and organisation behavioral best practices including concepts such as psychological safety, empowerment, growth mindset, agile leadership, high performing team

Human Design Program Lead

Key skills