Recruitment Specialist

Role Overview

• Manage the full-cycle recruitment process from sourcing to onboarding.
• Conduct high-volume hiring for operational, administrative, virtual assistant, customer support, and other business support roles.
• Source candidates through job boards, social media platforms, referrals, and other recruitment channels.
• Review resumes and applications to identify qualified candidates.
• Conduct phone screenings and initial interviews to assess candidate qualifications, experience, and cultural fit.
• Coordinate interviews between candidates and internal stakeholders.
• Maintain accurate candidate records and recruitment activity within the Applicant Tracking System (ATS).
• Ensure a positive and professional candidate experience throughout the hiring process.
• Build and maintain talent pipelines for current and future hiring needs.
• Monitor recruitment metrics and provide regular hiring updates to management.
• Collaborate with hiring managers to understand workforce requirements and develop effective recruitment strategies.
• Support employer branding initiatives and recruitment marketing efforts.
• Ensure compliance with company policies and applicable employment regulations.

Requirements

• Minimum of 3 years of recruitment experience, preferably in a high-volume hiring environment.
• Proven experience recruiting for:
• Virtual Assistant roles
• Administrative and back-office positions
• Customer support roles
• Shared services or BPO positions
• Operational support functions
• Experience working within an:
• Employer of Record (EOR) environment
• Outsourcing company
• Staffing agency
• Offshoring organization
• Workforce solutions provider
• Strong interviewing and candidate assessment skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple requisitions simultaneously while meeting hiring targets.
• Proficiency in Google Workspace and Microsoft Office applications.
• Preferred
• Experience using Workable as an Applicant Tracking System.
• Experience using Salesforce or similar CRM platforms.
• Experience supporting remote or global hiring initiatives.
• Knowledge of recruitment metrics, talent pipelines, and workforce planning.