You drive the day-to-day by having a buttoned down plan and executing it with excellence and pride.
This role reports into the Account Director and Business Lead; supports the team to deliver the best outcomes for clients, identifying and solving challenges proactively and escalating effectively when necessary.
Your buttoned down project management inspires confidence and the trust of the wider team.
You work with your PM to lead WIP meetings and set timings for projects, ensuring expectations are clear and met.
Knows who and when to pull in relevant resources.
Effective at upward-managing and escalation when necessary.
The go-to person across all parts of the process.
You are the critical first and final check of all work, and all the checks in-between.
You sweat the small stuff. Runs a tight ship on process to ensure exceptional project management.

Account Manager

Key skills