Customer Success Manager, French Speaking

Role Overview

• Partner with Enterprise customers to help streamline content creation
• Become a trusted advisor, strategic partner, problem-solver, and advocate for customers
• Lead strategic customer conversations, identify growth opportunities, and proactively drive customer outcomes
• Join a Customer Success team that genuinely cares about each other

Requirements

• You genuinely care about customers
• You are comfortable working with Enterprise customers
• You’re commercially sharp and think strategically
• You thrive with ownership and autonomy
• French and English fluency is a strict requirement

Benefits

• A fast-growing, exciting, and fun scaleup environment — with multiple international Employer Awards — and not those awards you can pay for, but the kind of awards given based on Employee reviews. It just doesn’t get any better than that. 💜
• A flat and transparent organizational structure — no bureaucratic red tape. Your ideas and initiatives will be heard and embraced!
• True work-life balance — we see our team members as people, not numbers, and know that a balanced personal and professional life is critical to happiness and long-term fulfillment
• A collaborative international environment with colleagues across Europe and USA
• A growing Customer Success function with opportunities to influence processes, strategy, and customer experience
• A vibrant work culture grounded in the belief that we’re better together
• Company trips and events, and much more!