Senior Manager, Risk in Change

Role Overview

• Actively engage with stakeholders and participate in delivery team working groups to understand change initiatives and ensure appropriate risk engagement.
• Design and embed processes and controls to monitor and manage delivery and delivered risks across the change portfolio.
• Work with stakeholders to consider impacts to delivered risks and develop / update controls to manage obligations and risks within appetite.
• Manage and facilitate effective Line 1 risk decision-making for releases and provide clear risk recommendations for go/no go decisions.
• Where required, ensure appropriate control testing in BAU releases, verify operating effectiveness and maintain release level evidence packs in an auditable format.
• Maintain and report on a consolidated Register of Change Risks, Issues and Actions; drive remediation activity, verify closure evidence and escalate unresolved high severity risks to governance forums.
• Prepare concise risk briefings and decision papers for governance forums, Steering Committees and Executive sponsors where required.
• Enable reporting on operational risk KPIs and the status of change remediation to support senior governance and continuous improvement.
• Support a culture of risk awareness through leading and supporting initiatives to uplift skills and capability relating to management of Risk in Change.
• Develop and maintain RiC tools, templates and checklists to meet Mercer Super’s RMF requirements and so they remain practical and fit‑for‑purpose for business and delivery teams.
• Coach and build capability in delivery teams and business stakeholders so risk effective and practical, auditable RiC practices are embedded in BAU change delivery across the Mercer Super portfolio.

Requirements

• 7-10+ (or minimum) years’ experience in risk, change assurance or operational risk roles within financial services; demonstrable experience in superannuation or similarly regulated environments is highly desirable.
• Practical, hands-on experience managing and assessing risk through the change lifecycle, conducting delivered risk assessments, designing controls and producing packs to support risk-based decision making (and for evidentiary purposes).
• Demonstrable experience developing and maintaining tools, templates and guidance for Risk in Change or change assurance activities.
• Experience engaging with Line 2, Line 3 reviewers or external providers for advice, SME engagement or to support assurance oversight.
• Deep understanding and ability to operate within Risk and Compliance frameworks, including the ability to consider risk strategically and take a commercial approach when required.
• Ability to provide value add advice to the Business in respect of risks, controls, process and administrative matters.
• Strong written and verbal communication, with capability of reporting to Executive committees and/or Boards as required.

Benefits

• professional development opportunities
• interesting work
• supportive leaders
• vibrant and inclusive culture