About this role
Role Overview
- Evaluate and process pet insurance claims
- Communicate with pet owners and provide clear information about the status of their claims
- Collaborate with veterinarians and clinics to gather necessary documentation
- Contribute to improving claims management processes to increase efficiency
- Promote Lassie’s mission to deliver exceptional pet care solutions
Requirements
- Previous experience in claims handling, in the insurance industry or a related field
- Background as a veterinary assistant or experience in animal care is a plus
- Strong organizational skills and attention to detail
- High adaptability in a multicultural environment
- Fluent in French (written and spoken)
- Conversational English proficiency is required
- Passion for animals
Benefits
- Equity participation
- A flexible, dynamic and friendly company culture
- The satisfaction of working on a product and brand that delight customers
- Employee discount on Lassie pet insurance
- Swile meal card