Director, IT Management – Global Specialty

Role Overview

• Accountable for end-to-end technology delivery across new product development, rating capabilities, and ongoing application maintenance, ensuring quality, stability, and business value
• Lead execution across assigned value streams, including delivery of new product features, enhancements to rating engines, and sustainment of existing platforms
• Partner with business leaders, product owners, and architecture to define and prioritize capabilities aligned to business goals and market needs
• Ensure compliance with all non-functional requirements (NFRs) including security, audit, SOX controls, and disaster recovery
• Drive improvements in application reliability, performance, and maintainability, ensuring strong operational health of production systems
• Collaborate on and support initiatives related to digital transformation, cloud adoption, and emerging technologies (including AI/ML where applicable)
• Lead and develop high-performing teams, including engineers, scrum masters, and quality analysts, with a focus on engineering excellence and continuous improvement
• Manage ongoing delivery and maintenance through Agile practices, ensuring predictable, high-quality outcomes
• Oversee financial management and resource planning, including cost estimation and efficient allocation of resources
• Partner effectively with vendors across onshore/offshore delivery models to scale execution and maintain delivery standards
• Strengthen DevOps, release engineering, and quality engineering practices to improve automation, testing, and deployment efficiency
• Build strong stakeholder relationships and act as a trusted partner to business and technology leadership
• Support governance of Agile practices and contribute to continued maturity of delivery processes
• Monitor industry trends and apply relevant innovations to improve product delivery and operational efficiency

Requirements

• 10+ years of experience in technology delivery and engineering leadership within complex environments
• Proven experience delivering new product capabilities, rating systems, and enterprise application maintenance
• Strong understanding of software development lifecycle (SDLC) and agile delivery methodologies
• Ability to balance execution of new initiatives with operational excellence and application support
• Strong communication and stakeholder management skills, with the ability to influence across teams
• Experience aligning technology delivery with business strategy, ideally within insurance or financial services
• Demonstrated leadership in building and developing teams, with a focus on coaching and performance management
• Experience working with distributed teams and vendor partners
• Familiarity with cloud platforms, modern engineering practices, and automation
• Insurance domain experience required, experience with commercial lines, specialty, or rating systems, is strongly preferred
• Bachelor's or Master's degree in Computer Science or related field preferred.

Tech Stack

• Cloud
• SDLC

Benefits

• Other rewards may include short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition