Identify and pursue new business opportunities within assigned accounts and target prospects, driving revenue growth and account expansion.
Build strong, trusted relationships with clients, acting as a strategic advisor and recommending value-driven solutions.
Provide leadership, guidance, and support to direct reports and cross-functional teams to enhance client engagement and delivery.
Collaborate with internal departments including Product, Marketing, Sales Operations, Technical Pre-Sales, Service Delivery, and Finance to ensure a seamless end-to-end client experience.
Develop and execute strategic account plans aligned with overall business goals, including accurate forecasting.
Lead contract negotiations and renewal processes, ensuring sustainable and mutually beneficial partnerships.
Monitor performance against targets, delivering regular reports and insights to senior stakeholders.
Stay up to date with market trends, industry developments, and competitor activity to anticipate client needs and inform strategy.

Minimum of 5 years’ experience in account management or business development within a technology-focused environment.
Proven track record of achieving growth targets and maintaining strong client relationships.
Strong negotiation, communication, and presentation skills.
Excellent analytical thinking and problem-solving capabilities.
Experience operating in fast-paced, client-driven environments.
Strong commercial awareness and strategic mindset.
Results-driven with resilience and a proactive approach.
Highly client-focused, with the ability to manage expectations and consistently deliver on commitments.
Demonstrated leadership and collaboration skills.
Strong organisational skills and attention to detail.

Business Development Manager

Key skills