Oversee the project management of multi-departmental, global projects under Global Operations’ remit, ensuring consistent methodologies, tools, and reporting standards.
Drive execution of high-impact, cross-functional projects from initiation to completion.
Develop and maintain governance frameworks for project execution and decision-making.
Monitor project health, risks, and dependencies, and escalate issues as needed to ensure timely delivery.
Manage the meetings and events team, Data Officer, and Safety, Health, Environment, and Quality Officer’s workstreams.
Partner with other ADs and their team members to ensure strategic and operational alignment across initiatives and geographies.
Provide line management, guidance, and support to a team of four direct reports: two Meetings and Events Officers, the Data Officer, and the Safety, Health, Environment, and Quality Officer.

Significant experience in operations, strategy, project management, transformation, or business operations within a complex, global, regional, or matrixed organization.
Proven experience leading complex, cross-functional initiatives from planning through execution, including managing risks, dependencies, timelines, and stakeholder alignment.
Demonstrable people management experience, including managing, coaching, and holding team members accountable across workstreams or locations.
Strong experience developing project governance, reporting rhythms, dashboards, updates, or senior leadership materials that support decision-making.
Strong stakeholder management experience, including working with senior leaders and influencing colleagues outside direct reporting lines.
Ability to operate in ambiguity, bring structure to complex work, and move priorities forward without waiting for perfect conditions.
Strong written and verbal communication skills, including the ability to prepare clear memos, updates, presentations, and decision documents.
Proficiency with project management and collaboration tools such as Asana, Smartsheet, MS Project, Microsoft 365, or similar platforms.
Fluency in English and the local language of the office location.

Generous time off and flexible work arrangements.
Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).
Exceptional retirement savings plan (non-contributory for employees) and life insurance.
Progressive paid parental leave, reproductive and family planning support, and much more.

Associate Director, Global Operations

Key skills