Contributes to the development of the product vision, strategy, and roadmap aligned to Bank priorities and member needs
Interprets performance results to inform product or sales forecast and planning
Acts as product SME on features and services and collaborates with business partners to provide recommendations
Analyzes and evaluates product performance to recommend product enhancements and leads efforts to expand or change existing product features
Partners with operations, phone, and digital teams to provide training and education on products and services, including new offerings and enhancements to existing features
Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products
Provides support in developing, editing, and distributing product communications
Coordinates with relevant control partners to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Owns and manages weekly leadership cadence — agenda development, meeting facilitation, and follow-up accountability across the D&R POD
Maintains governance routines and cross-team coordination to ensure initiative milestones, dependencies, and risk/action logs are current and visible
Leads consolidated executive reporting — including BLT updates, SVP readouts, and leadership communications — ensuring consistency, accuracy, and clarity
Manages intake coordination and backlog visibility across the D&R initiative portfolio
Drives program orchestration to connect strategy to execution and keep cross-functional teams aligned and moving
Requirements
Bachelor’s degree in business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree
6 years of relevant industry experience in Actuary, Underwriting, Marketing, Sales and Service, Finance/Accounting Operations or Financial Services
2 years of product management, or similar strategic management experience
Experience leveraging data visualization tools and providing requirements to data teams (i.e., Tableau)
Experience in creating product briefings and presenting executive leadership
Experienced in market research to create product roadmap, make product decisions and iterate rapidly
Knowledge of applicable Banking-industry laws, regulations, risk, and compliance requirements
Tech Stack
Tableau
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours