Support sales leadership to drive expected weekly cadence for forecasting, pipeline generation, pipeline progression and closing deals
Optimize GTM strategy including core sales processes and productivity drivers, infrastructure and automation, regional performance
Continually optimize our sales funnel through data, systems, strategy and process
including the sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
Drive & support planning efforts covering sales strategy, quota setting, team structure & resourcing and account assignments
Provide analytical thought leadership, creating meaningful business insights, implementing strategic operational priorities and developing and allocating key performance metrics
Lead annual planning activities, including revenue growth projections and headcount planning
Develop and deliver presentations to senior leaders and executives
Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning

10+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
Outstanding problem-solving and analytical skills, including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations to an executive-level audience
Track record in excellent process design and documentation, ideally including onboarding process optimization in regulated payments organizations
Experience successfully managing large-scale complex projects/programs
Ability to not only think strategically, but also follow through in execution and operations
Strong written and verbal communication skills, with an attention to detail
A proven ability to develop tactical initiatives that improve sales productivity and performance.
Self-starter who can operate independently with minimal supervision

Multiple health insurance options
Flexible time off – take what you need
Retirement savings program with company contribution and after tax contributions
Equity in a publicly-traded company and an Employee Stock Purchase Program
Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
Free therapy sessions, financial and professional coaching, and legal advice
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development

Director, Sales Strategy – Operations

Key skills