The Field Service Engineer (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customers Nova Biomedical equipment.
Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
Frequent travel required.
Requirements
Good level of English language
speaking and written
Three years work experience in the medical device or life sciences industries is preferred
Experience interfacing with both internal team members and external customers as part of a solution-based service process
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Experience troubleshooting and responding to customer concerns
Proven record of being reliable and accountable for all aspects of their job
Proficient level of computer skills including MS Word, Excel, and Outlook
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner
Ability to work in a fast-paced, self-directed, entrepreneurial environment
Resourceful, with the ability to work independently and learn on the go
Strong time management skills.
Ability to adapt to changing circumstances.
Decision-making, problem resolution and creative thinking skills
Attention to detail.
Ability to multi-task activities with shifting priorities.
Able to work productively in a pressurized environment
Ethical and trustworthy
Benefits
Our compensation and benefits programs are designed to align with all applicable laws and regulations in each country where we operate. Specific offerings may vary by location to ensure compliance with local requirements and to provide employees with support that meets or exceeds regional standards.