Medical Secretary – Front Desk

Role Overview

• Greet patients in person and over the phone
• Schedule, confirm, and manage patient appointments
• Register new patients and update existing patient information
• Handle incoming calls, messages, and faxes
• Process insurance information and verify eligibility
• Collect co-pays and process payments
• Maintain organized and confidential patient records
• Prepare and manage correspondence, reports, and medical documents
• Coordinate referrals to specialists
• Support medical staff with administrative tasks

Requirements

• Previous experience as a medical secretary or in a similar administrative role
• Proficiency in electronic health records (EHR) systems
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a busy medical environment
• Knowledge of medical terminology and insurance processes

Benefits

• Health insurance
• Paid time off
• Professional development opportunities