Ensuring Customers instructions are being followed in order to avoid any errors during the processing of the laytime
Good understanding of contracts, charter parties and key Laytime/ demurrage provisions and the terminology associated with Laytime in order to perform an accurate calculation.
Identify issues that should be included in the Laytime-Desk practices and procedures so that it could help the other team members with a similar situation
Identify process methodologies in order to improve both productivity and quality.
Co-ordinating with the documentation team for accuracy in document collection in order not to miss-out on any documents requirement as per the CP / contracts and also ensuring that laytime is submitted within the time bar.
Building and maintaining Customer’s instructions so that it would assist the team in carrying out the Laytime task
Attending to counters received from counterparties on laytime submitted and providing a resolution (in coordination with the customer)
Carrying-out Quality Check of Laytime that have been processed by the team members in the absence of the Team Leader, ensuring all instructions and CP terms have been correctly considered.
Identifying ambiguity in CP terms and recording the same for training purpose
Ability to identify and capture laytime terms accurately from CP & contracts and transcribing them into the Portlog application
Identifying and recording all missing terms in PLF in order to enhance the system for a better data capture.

The minimum qualification required to perform this role is Graduation
As a Specialized Education, the candidate must have an MBA in Shipping or an equivalent degree.
A minimum of 4 years work experience with a Shipping company (mainly handling Charter-parties, vessel operations or equivalent) of which at least 3 years experience in Laytime / demurrage, preferably within Project cargo / Heavy lift segment
Good knowledge of written & spoken English
Ability to take lead on Customers claims portfolio
Ability to lead projects specific for their customer portfolio
Attention to detail & quality with ability to deliver consistently is a must.
Ability to work cooperatively with others as a team.
Ability to analyse data accurately and make suggestions & improvements
Technology sound with regards to using digital applications.
Ability to seek opportunities to maximise performance and personal development
Should be proactive to provide suggestion & development

Competitive Salary and Bonus: We reward your expertise and contributions.
Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
Marcura Wellness Zone: We value your work-life balance and well-being.
Global Opportunities: Be part of an ambitious, expanding company with a local touch.
Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.

Laytime/Demurrage Analyst

Key skills