Design and implement distribution strategies that align with Humana’s Medicare Advantage growth objectives and long-term sustainability goals.
Foster strong, collaborative relationships with cross-functional teams including Product, Marketing, Service, Stars, Centerwell and Operations to ensure seamless execution of distribution strategy initiatives.
Build and manage relationships with external partners such as large sales organizations, technology vendors and others to both create efficiencies and deliver outsized growth.
Champion initiatives to enhance the member, prospect and agent experience, leveraging feedback and analytics to improve customer satisfaction and retention throughout the distribution process.
Establish key performance indicators (KPIs), track progress, and report on distribution strategy outcomes, making data-driven recommendations for improvement.
Identify and implement innovative approaches and technologies to optimize distribution efficiency and effectiveness.

8 or more years of progressive leadership experience and driving results in a complex organization.
Excellent organization, customer service, relationship management, self-motivation, planning, interpersonal, problem-solving, and verbal/written communication skills.
Demonstrated commitment to cultivating business relationships (internally/externally) while leading and inspiring a team to achieve agreed-upon results.
Ability to execute work to goals and end dates, demonstrating a sense of urgency around problems.
Track record to develop strategy, set and meet established targets and effectively manage programs.
Demonstrated ability to develop, recruit and retain top talent across all teams.
Ability to synthesize complex information and communicate it to a wide variety of audiences including internal and external business partners.
Experience supporting alternate distribution channels, influencing direction to support nontraditional growth.
Experience working with and supporting senior leadership to achieve strategic goals across the segment or enterprise wide.
Executive level presence (written and verbal), strong analytical skills, and attention to detail.
Commitment to delivering exceptional customer service.
Bachelor’s degree in a related field.

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

Associate VP, Consumer Sales Strategy

Key skills