analyze both current and new business and technical processes
identify system interfaces and dependencies
document process and system flows
collaborate closely with various squads within the domain and across business and technology teams
assess systems, identify dependencies, and sequence work effectively.
lead analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools
advocate for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design
develop positive relationships and champion a collaborative team environment
extract, analyze, and supply data that assists in decision-making
work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensuring requirements are being met
bring curiosity and a questioning mind-set to work, asking about the why and the value of new features/enhancements we build
lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes
evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability
produce and/or maintain system feature design documentation and user training and materials
implement product delivery process efficiencies and best practices
Requirements
Bachelor's degree in either Computer Science, Information Systems, Mathematics or Business related field
5 years of experience related to analysis and product delivery
Experience with systems development methodologies and formal documentation processes
Moderate expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia
Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
Ability to navigate ambiguity with flexibility and adaptability.
Willingness to dive in and understand code for analysis and support purposes
Able to understand the technology and software architecture of an application
Tech Stack
SQL
Benefits
comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career