Support payer‑facing revenue integrity projects from initiation through delivery.
Responsible for accurate invoicing support, receivables processing, payer inventory workflows, and client reporting.
Assist with preparing, reviewing, and delivering client invoice packages on an established schedule using TREND’s internal systems.
Monitor and link receivables to overpayments in TRENDConnect; document exceptions and request support when needed.
Process payer inventory following defined workflows and assigned frequencies.
Prepare Accounts Payable requests and submit for leadership approval.
Maintain client bank files, including deposit recording and review of aging funds.
Review overpayments through quality assurance workflows as assigned.
Maintain required payer system access and complete assigned compliance training.
Update internal process documentation and follow established procedures.
Support Client Success and Operations with special projects involving invoicing, receivables, or payment workflows.
Identify opportunities for process improvements and escalate issues appropriately.
Requirements
High school diploma required; bachelor’s degree in accounting, finance, business, healthcare, or related field preferred, or equivalent healthcare experience.
Basic proficiency in Microsoft Excel and Microsoft 365.
Strong attention to detail, time management, and written and verbal communication skills.
Ability to follow established workflows, manage multiple tasks, and work effectively in a team environment.
Interest in developing a career in revenue integrity, payment integrity, or healthcare finance.
Identify opportunities for process improvements and escalate issues appropriately.