IT Service Manager – Governance & Resilience
United Kingdom
Contract
6 days ago
$38,500 - $47,500 GBP
No Sponsorship
Key skills
ITSM
About this role
Role Overview
- Apply expertise in IT service management and governance to support key processes
- Lead defined workstreams and day-to-day governance activities
- Improve audit readiness and enhance operational resilience
- Coordinate Release Management governance
- Support audit readiness by coordinating evidence and tracking actions
- Assess technology risk and control effectiveness, making recommendations accordingly
- Produce governance reporting across KPIs, KRIs, and control effectiveness
Requirements
- Significant experience within enterprise service management
- Practical understanding of ITIL-based practices
- Ability to engage effectively with stakeholders at all levels
Tech Stack
- ITSM
Benefits
- 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday
- 15% employer pension contribution, discretionary bonus scheme
- Flexible working, cycle to work scheme, healthcare cash plan and life assurance
- Paid voluntary days, maternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle
- from discounts on retail and socialising, to health and wellbeing, travel, and technology and plenty more